Samsung The Frame (2020) review

Read our Samsung The Frame review before investing in this coveted model

Samsung The Frame review
(Image credit: Samsung)
Real Homes Verdict

A cleverly designed TV for people who’d really rather not have one. It’s not the best picture performance for the money, but its design is ultimately what will sell it to people - and those people will love it.

Reasons to buy
  • +

    Clever design

  • +

    Unique Art Mode

  • +

    Bright, vivid picture

  • +

    Great smart TV offering

  • +

    Easy to use

Reasons to avoid
  • -

    Better picture performance available for the money

  • -

    So-so sound

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Our Samsung The Frame review is a must-read if you're considering investing in this coveted television and wondering whether it's worth the hype.

Possibly the most attractive television model around, Samsung The Frame merges innovative technology with clever design in a bid to transform the look of your living space. As well as your viewing experience.

In many ways, it's much like Samsung's other design-focused TV: the Serif. But many factors differentiate the two, particularly for those who prefer their TV to blend into its environment instead of standing out.

Discover more below as we reveal our thoughts on Samsung's most stylish TV yet, or check out our guide to the best TVs right now.

Note: Samsung's Frame TVs have been updated since this review, based on the 2020 models. The smallest iteration is still available, and you can read our review of the Samsung The Frame (2020) 32in.

What is Samsung The Frame?

Samsung’s The Frame is a 4K TV from Samsung’s flagship QLED range and is now in its third generation, with solid picture performance upgrades compared to previous versions.

It gets its name from its form factor – it is designed to look like a picture frame, with a wooden bezel around the outside in place of Samsung’s usual metallic trim. This comes in black as standard, but there are various other colors you can buy separately, including white, grey, light or dark wood, and burgundy.

While The Frame can be positioned on the relatively straightforward (and not that stylish) included standing if you wish, you will get the full impact of it if you mount it on the wall using the No Gap TV bracket that it comes with. This does exactly what it says on the tin and mounts the TV flush to the wall – just like a picture would be.

However, what sets it apart from other TVs is Samsung’s Art Mode, which you can select when you’re not watching. This brings up a whole host of artwork to choose from that you can have displayed on the screen to make it look like a painting. There is a good choice available for free, but you can unlock more with a monthly subscription to the Art Store – don’t forget to use up your three-month free trial first, though.

Of course, this illusion would all be shattered if you had stacks of wires coming from the TV, but Samsung has thought of that too. The OneConnect box, which you can hide away in a cupboard, is where you connect all your cables. That includes power and any HDMI cables from your Sky box or game console, with one slim “invisible” cable (it’s clear but invisible might be pushing it) that connects all of that to your TV.

It’s worth noting that Art Mode differs from the Ambient Mode that you’ll find on other QLED sets, including the Serif. While Ambient Mode attempts to blend your TV in with your decor by mimicking its surroundings (to varying success), it can also show you a calendar or news headlines. Instead, art Mode focuses on just art. 

Ambient Mode is much more power-hungry than Art Mode, too, meaning it’s probably not something you’d want to use all day, whereas Art Mode is intended to be.

  • Related: choose a smaller screen for the bedroom or kitchen with our guide to the best 32 inch TVs

Samsung The Frame review

(Image credit: Samsung)

How easy is The Frame to set up?

Like all Samsung TVs, getting The Frame set up is nice and straightforward. You can do it using your remote or by downloading the Smart Things app and entering the various details, such as your wi-fi password, there. You are walked through every step, so there’s little room for error, but you are left to your own devices when setting up how you want the picture to look.

From an accuracy point of view, you’ll want to select the Movie picture mode and go from there, though some people prefer the brighter, whiter tones to Standard. Whatever you choose, we recommend steering clear of Dynamic - while its bold, bright colors can be appealing at first, it looks far too unrealistic for sustained viewing. 

We also prefer to set most of the picture processing to off or low settings, but play around with it yourself and see what you like the look of. 

Perhaps the trickiest part of the setup is mounting the screen on your wall. Samsung includes a paper template to help you to drill the holes required, but be sure you have the right fittings for the wall. If you’re in doubt, it’s best to speak to a professional.

Who will The Frame suit?

The Frame is aimed at people who want to watch TV but don't want a TV to ruin the look of their room when it's off - having a big black rectangle in the corner isn't exactly the most stylish of room accessories.

It doesn't offer the best picture performance for the money, but it provides a very clever, stylish solution for people who don't want a TV to be the room's primary focus at all times.

Even better, it's now available in more screen sizes than ever - in 43in, 49in, 55in, and 65in, with new 32in and 75in announced as coming in 2020, to suit even more rooms. And if you can't wait for the bigger version, check out our roundup of the best 75 inch TVs you can buy right now.

How does The Frame perform?

While this generation of The Frame has had some decent picture upgrades compared with previous iterations – using Samsung’s very best QLED picture tech is a biggie – it still isn’t the very best picture you can get at this price. Of course, for some people, the clever design makes up for this, but it still needs to be mentioned.

We’d put its performance on par with the Samsung Q60 – the entry-level set of Samsung’s QLED range, which is available for £400 cheaper than The Frame at the 55in screen size. It’s also a very similar performance to the one that we saw on the Serif.

That means you can expect an edge-lit LCD, one of the cheaper ways to light a display - in better quality screens. In addition, you’ll get a full array of backlights across the screen. This allows it to be more accurate on the areas of a screen that need to be dark and light at any one time, offering better contrast and HDR performance.

However, with bragging rights of 100% color volume, colors are still really vivid, and great detail levels and outlines are beautifully defined. Feed this 4K content from Netflix or similar, and you’ll see this set at its very best, but even with standard HD TV, your shows will look great.

Art Mode is pretty impressive

Ok, so while unassuming guests will probably be fooled into thinking this could be a bit of art, once you know, you can tell it isn’t. But it is pretty convincing all the same. Reflections are kept to a minimum thanks to an anti-reflection filter, and it also adjusts brightness automatically to suit its environment, thanks to a light sensor. This means it isn’t blaring out a bright image in a dark room, which would give the game away, and instead creates a more natural illumination.

There’s also a built-in motion sensor, meaning The Frame will switch off entirely when it doesn’t notice any movement in the room after a certain amount of time. You can choose whether to have this on and adjust it to suit your needs, but it will save you energy if you do – even though Art Mode is more energy efficient than having the TV on.

I found the included artwork more than enough for my needs, but if you’re a big art fan or are keen on having a large selection to suit a particular color scheme or theme, the Art Store might be worth a subscription. You can search by subject, color, or medium, to name a few, or use your own snaps instead.

Clever design

Aside from being a chameleon with its picture frame design, the more practical touches that Samsung has included on The Frame are also worth a hat tip. 

For example, the clever use of the OneConnect box and Near-Invisible Cable helps keep things looking smart, and we’re also big fans of the No Gap wall mount. How close this TV can get to the wall is impressive while still offering enough tilt to get the right viewing angle if required. 

Just make sure you do wall mount it. You’ll miss a large part of this TV’s charm if you use it on its stand.

Samsung The Frame review

(Image credit: Samsung)

Great smart TV system

Samsung TVs are built on the company’s operating system, Tizen OS, and it’s one of the best ones you can find. It has every app for video on demand that you’ll want, from BBC iPlayer and ITV Player to Netflix and Amazon Prime Video in 4K. There’s even the new Apple TV app, so you’re unlikely to find yourself wanting.

On top of that, it’s straightforward to use. Bring up the home menu, and a bar will appear along the bottom of the screen with all the available apps. If you select one, another bar appears above it with recommended and featured content, making it easy to discover a new box set without interrupting what you’re watching.

Three favorites are available directly from the remote - Netflix, Prime Video, and Rakuten TV.

You’ll probably want a soundbar

While the Serif has that chunky surround to contain more powerful speakers, the Frame doesn’t. This means there’s only 40W of downward firing sound - enough for general telly watching, but it isn’t going to do your action movies justice. 

Samsung does include its Intelligent Mode on The Frame, which recognizes what is playing and adjusts its sound to suit, but it can still only work with what’s on board, and bass is lacking. You will want to find space for a soundbar to get a bit more oomph behind those explosions.

Take your pick with voice control

Since Samsung TVs now play nice with Google Assistant and Amazon Alexa, you can make some basic voice commands via a Google Home or Amazon Echo speaker. However, you’ll get the best voice experience using Samsung’s Bixby voice assistant, built right into the TV. 

It’s still not quite as clever as the competition at its best, but it’s learning more all the time - currently, it can open apps, change source, channel, or volume, control content playback or turn on Art Mode. Then, just press the microphone button on the remote and start chatting.

What I liked

It’s hard not to be impressed by the Frame’s design – from end to end. It’s a unique and clever proposition that’s been brilliantly executed. Plus, now it’s available in even more screen sizes. So, finally, there’s one to suit all types and sizes of room.

What I didn’t like

The price-to-performance ratio is off compared with other TVs on the market, often when the design is a focus. So while this is probably not a TV for home cinema fanatics, it still provides a good performance for those who will find its design appealing.

Real Homes verdict

A cleverly designed TV for people who’d rather not have one. It’s not the best picture performance for the money, but its design is ultimately what will sell it to people – and those people will love it.

Verity Burns

Verity Burns is our smart home tech expert. She has been writing about technology for over a decade, and spends a lot of time tinkering with the latest in smart home tech for The Hub section of You may even spot her chatting about smart home best buys and top tips on The Real Homes Show. When she's not writing, reviewing or offering tech support to various members of her family, she's a mum of three – one real baby and two furry ones. You'll always find her in the living room, recalibrating terrible TV settings at parties.