What consumer rights do you have when shopping for the home?

If you are buying large pieces of furniture for your home or smaller items for a quick update, find out where you stand if the goods aren't up to scratch.

If you are buying large pieces of furniture for your home or smaller items for a quick update, find out where you stand if the goods aren’t up to scratch. Amanda Diamond, consumer rights expert at Which?, explains what rights you have as a consumer.

What are the standard consumer rights I need to be aware of when buying furniture for the home?

Can I return the item if I get it home and it isn’t right?

What if it gets damaged after the first 28 days?

What considerations should I make before committing to a large purchase like furniture?

I’ve had problems returning an item that was faulty, what should I do?

Image: John Lewis